shipping policy

At Crazy Key Pro , we offer fast and secure access to the tokens you purchase, delivered directly to your email address at no shipping cost. Below, we detail how these products are delivered.

Processing and Delivery

Automatic Processing: Orders are processed automatically. Most deliveries are instant and occur immediately after payment confirmation. However, sometimes the process can take up to 24 hours, depending on internal factors and verification.
Registration Deadline: While most applications are processed automatically, the deadline for processing, if verification is required, is 8:00 a.m. After that time, applications will be processed the following day. This applies Monday to Saturday (GMT+03:00) Arabian Standard Time (Riyadh).
Delivery Exceptions: For payments made using debit or credit cards, delivery may take 24 to 48 hours due to verification processes necessary to ensure the security of the transaction.
Notifications: Customers will receive automatic notifications to the email address used for purchase when their orders are processed.

Access to products

Email Confirmation: After purchase, you will receive an email containing your order details along with the codes and/or licenses. This email will also contain a link to our help portal where you can find all the information needed to redeem and/or activate your product.
Important: If you do not see this email in your inbox, please check your spam or junk mail folders.

Product formats

We provide our icons and/or licenses primarily in the form of images or direct text icons. These formats are designed to be easily accessible and usable by our customers.

Access and Use

Permanent Access: Once purchased, you will have unlimited access to the products with no additional time restrictions.
Restrictions on Use: Redistribution and resale of our products is prohibited, subject to applicable terms and conditions.

technical support

If you encounter difficulties downloading or accessing your products, our technical support team is available to assist you. Feel free to contact us at support@crezykeypro.com to resolve any issues.

Delivery problems

If you don’t receive your products within the expected time, or if your order requires additional verification due to irregularities in the information provided, such as incorrect phone numbers or non-existent addresses, we will contact you to confirm the details and proceed safely. In cases where the legitimacy of the order cannot be verified, we will choose to refund and cancel the order to protect both the customer and our company.

Contact

For additional questions regarding delivery or any other concerns, please contact us at support@crezykeypro.com